Utility Operations Technician

Requisition ID: 1101
Affiliation: CUPE Municipal
Position Type: Permanent Full Time
Number of Openings: 1
Bi-weekly Working Hours: 80 hours bi-weekly, Tuesday-Friday
Department/ Branch: Environmental Services, Underground Services
Job Location: Fort McMurray
Pay Level: PL10
Start Rate*: $ 44.08
Permanent Rate*: $ 51.80 (Permanent rate effective after twelve (12) months of employment)
COLA: Bi-Weekly - $480
Closing Date (dd/mm/yyyy): 04/12/2022
Posting Type: Internal and External

*All CUPE job rates are currently under review and are subject to change.




Under general supervision, the Utility Operations Technician oversees underground services projects and provides technical support for daily operations, water distribution and wastewater collection management programs, preventative maintenance, and asset management programs. The incumbent troubleshoots problems and develops solutions through interaction with other Underground Services (UGS) employees, municipal departments, consultants, and contractors.  





  • Manage and coordinate projects and contracts within the UGS branch, which requires working closely with the Engineering Department and contractors. 
  • Act as primary liaison for contractors and consultants working on UGS projects to ensure designs and final product meet engineering and operational standards.
  • Assist with the coordination of water distribution and wastewater collection operations, inspections, preventative maintenance, and asset management programs. 
  • Responsible for the construction completion certification and final acquisition inspections on Underground Services projects.
  • Participate in the establishment and maintenance of long and short-term plans for the various water distribution and wastewater collection programs.
  • Responsible for acquisition and management of specialized equipment used by operations in the field.
  • Coordinate as-built drawing filing and updating to digital mapping systems.
  • Assist in the coordination of training and workshops, maintain training files, and identify training gaps.
  • Search and compile data, and draft detailed reports for presentation.
  • Input, produce, and catalogue computer-aided design data and documents.
  • Research, produce, and revise policies, procedures, and guidelines. 
  • Assist with data collection and analysis of financial plans and budget.
  • Assist with the development and revisions of policies and procedures to maintain a safe workplace environment, ensuring compliance to occupational health and safety regulations in the municipal safety policy.
  • Support operations with regulatory compliance initiatives including the development and implementation of procedures. 
  • Perform other related duties as required.







  • Proven ability to read and interpret blueprints, contracts, work scopes, plans and specifications.
  • Capable of achieving self-set goals and targets with limited supervision.
  • Math and numeracy skills relating to the operation and maintenance of water distribution and wastewater collection systems including but not limited to understanding of flow and pressure dynamics, use and manipulation of flow and pressure formulas, and the use of statistical theory for data assessment and analysis.
  • High degree of attention to detail and accuracy.
  • Ability to communicate respectfully and maintain cooperative and productive working relationships. 
  • Ability to coordinate and prioritize work activities. 
  • Proficiency with various Microsoft applications (Outlooks, Word, Excel), Adobe and mapping software. 
  • Must be familiar with methods and procedures, quality and safety standards relative to each job being performed as per Municipal and industry standards. 




  • Diploma in civil or construction engineering or related technical program is required.  
  • Three (3) years of related experience working in a utility operation and maintenance environment, or construction environment is required. 
  • Alberta Environment and Parks (AEP) Water Distribution and/or Wastewater Collection levels are an asset, with preference given to candidates who hold a Level III or higher in Water Distribution and/or Wastewater Collection. 
  • Must obtain AEP Water Distribution Level III and Wastewater Collection Level III certification within four (4) years of date of hire. 





  • Ability to provide a Criminal Record Check for review and acceptance.
  • A valid Class five (5) Operator’s Licence is required as incumbent will be required to operate a personal or municipal vehicle for business use on a regular basis. 
  • Clear Driving Record is considered an asset.
  • Must be willing to work outside in all conditions. 
  • Immunizations are strongly recommended for work in unsanitary conditions.
  • Must be medically and physically able to perform all duties of the position on an ongoing basis.
  • Ability to respond and work standby service on a rotating basis as required.




As an employee of the Regional Municipality of Wood Buffalo, the incumbent is responsible for understanding and actively participating in the RMWB’s health and safety management system, including all policies, practices, procedures, as well as properly utilizing all control measures including the required use of personal protective equipment. All employees must take reasonable care to protect the health and safety of themselves and others, as well as immediately report any concerns, near misses, incidents, and hazardous conditions to their supervisor.


To apply:  Please visit our website at jobs.rmwb.ca

Current employees must apply through the internal careers site.

We appreciate the interest of all applicants; however, only those individuals
selected for interviews will be contacted. Late applications will not be accepted.